UPDATE TO ENROLLMENT TERMS 9/15/25

In order to continue to provide clear service to you here at the academy, we are updating some of our enrollment terms.   These will take effect as of 9/15/25.  Many of these are simply small adjustments to our current policies which have been included in all enrollment/registration forms previously.

Please note the following:

• 1, All changes to upcoming tuition payments must be made a minimum of seven days prior to the scheduled date.  Any requested changes made within that window will apply to the following billing cycle.  This includes holds and cancellations.  Currently, many of our current memberships have clauses that state 14 or 30 days notice required.. this is reduced to 7 days for your convenience.  Unfortunately, we can not and will not accommodate any requests made in a shorter window.  Please be proactive.
  • 1.a Any failed payment is due.  Holds and cancellations cannot be retroactively made once a tuition payment has posted or failed.  However, this payment will apply forwards to the first month upon return (in the case of a hold) or extend the cancellation date out 30 days.
• 2. A $20 failed payment fee will apply to any failed payments that are not rectified within 48 hours, without exception.  Please note: this is not a late fee, it is a failed payment fee.  It can and will stack.  If you anticipate any issues with your upcoming bill, please reach out and we will do our best to accommodate and work with you ahead of time (i.e. fraud issues that have closed your current card).  Accounts made using temporary card information, or with cards that are “locked,” will often be subject to these failed payment fees.  Please stay on top of your account information so we can keep things moving smoothly.  Issues resolved within 48 hours will not be subject to fees of any kind.
• 3. All memberships that are 2+ monthly tuition cycles past due will be closed out and a past due balance to the amount of 2 months tuition will remain on the books in “past due” status.  These accounts may be forwarded on to a third party for collections.  If or when that occurs, NSMMA will be unable to assist you with reconciling your past due status.
• 4. Reminder: all changes to billing dates (holds and cancellations) must be made via our official hold/cancel form.  This is not a new policy.  This form is available on our resource site (northstarmembers.com) as well as at the front desk.  Texts, e-mails, and verbal requests will be redirected to this form.  Any changes to billing will only be made via use of this form.
  • 4a. The use of this form is to provide documentation of the request (which protects you in case of error), streamlines our workflow (to prevent error and to maintain a reliable database), as well as defining essential information like start and end dates of requests.  Having the full information available allows us to adjust your account properly and accurately to your requested specifications.  There is absolutely no effort here to draw our or make this process more complex.  It is understood that a form must be filled out in order to enroll, and similarly a form must be filled out to end enrollment.  Verbal or text requests often omit important data like start date, end date, and even student name (!).  Yes, you read that correctly.  Be aware that we do require a minimum amount of information to help you adjust your membership according to your specific needs or wants, and the fields in our form reflect that.  Please help us help you by respecting and observing this policy.  .

 

 

UPDATED TERMS AND WAIVER, WRITTEN IN FULL, ARE BELOW:

ACCEPTANCE OF THESE UPDATED TERMS IS IMPLIED BY ATTENDANCE IN CLASS.  If you do not accept these terms, please contact the facility directly.  If an accommodation can be made that makes sense, it will be done.  If not, we can help you process your pause or cancellation.

 

 

SUMMARY

• “STUDENT/GUARDIAN” in this document will refer to the individual signing this agreement, and is either the student himself/herself (if over 18), or the parent or legal guardian of the student.
• PAYMENT AUTHORIZATION: I authorize all tuition or financing payments outlined in this agreement, including those made upon membership renewals.  I understand that tuition is due regardless of my attendance.
• MEMBERSHIPS DO NOT EXPIRE: I understand that enrollments will never expire, and billing will never cease, unless I request a cancellation and follow the cancellation procedure.  Information on the cancellation procedure is included in this agreement (which will be sent to you upon enrollment) and can also be obtained by contacting the academy by e-mail, text, or phone.
• REFUND POLICY: I understand that refunds are not provided except in cases of clear negligence or error on the part of the academy or billing company.  Refunds will not be given for any other reason, without exception.  Cancellation requests made via improper channels, or containing incomplete information, will not be honored and billing may continue despite a request being made. Please review our hold and cancellation policies below. It is the STUDENT/GUARDIAN’s sole responsibility to manage their tuition schedule and plan accordingly.
• HOLDS AND CANCELLATION NOTICE: All memberships require a minimum notice of seven days for any changes to billing (holds, cancellations, or otherwise). All tuition payments scheduled in that period are due regardless of attendance or use, without exception.
• PAST DUE IS DUE: Cancellations and holds cannot be applied retroactively. Past due tuition is due regardless of attendance, injury, etc. Please manage your account responsibly or be subject to these terms.
• FAILED PAYMENT CHARGE: A $20 failed payment charge will be applied to all failed payments not reconciled within a 48 hour period. These can stack so please be aware that using temporary card information, or keeping a locked card, can and will result in additional charges to your account.
• ARREARS: All accounts in arrears for more than two monthly tuition cycles will be paused, and the balance will remain due on the books. Balances in arrears may be transferred to a collections company at any time which may have implications for credit history, credit score, and otherwise. Once accounts are transferred over to a third party, NSMMA will not be able to assist you in bringing your account current and you will need to engage directly with said third party.
• HOLD POLICY: All memberships can request a hold at any time, for any reason. Holds will only be permitted for up to 2 months out of the year, with the exception of injury. Holds will not be approved for travel or activity related absences of periods less than one month, and tuition will not be prorated to accommodate absences in training related to these, or similar, activities. Again, a seven day notice is required for all holds. All paid in full memberships can only be placed on hold for a cumulative total of 1/3 the length of the membership, maximum.  For example, a 6 month (180 day) memberships can be placed on hold for a maximum of 60 days, cumulatively.
• INJURIES/HOLDS: In the event of injury or medical issues, we will accommodate a student’s needs within reason.

 

DETAILS:

EFT Authorization: I, the STUDENT/GUARDIAN, agree to transfer electronic funds on a recurring basis from the checking, savings, or credit card account I specified above for my enrollment tuition dues. This authorization is to remain effective until I officially and successfully withdraw from the academy, and will remain effective when my membership renews automatically.

MONTH-TO-MONTH ENROLLMENT IN PERPETUITY:  All ENROLLMENTS will remain active, and be billed in regular increments at the prevailing rate at the time of this agreement, in perpetuity unless, and until, a cancellation request is made, processed, and confirmed.

REFUND POLICY: No refunds will be processed for any reason, at any time, unless charges were collected accidentally for reasons outside of the conditions of the enrollment agreement in full.  A credit towards future enrollment purchases may be applied in rare instances of billing disputes at the discretion of the academy.

CANCELLATION POLICY:  All enrollments require a 7 day cancellation notice..  Any bills due within that 7-day period will be processed and due as normal.  Non-pregnancy medical emergencies are exempt (proof may be required).  Cancellation requests must be made IN WRITING via the online cancellation form. This form is available on our resource site (www.northstarmembers.com), available via text/phone/e-mail, and available via a QR code prominently displayed on the front desk. Phone calls, texts, and in-person requests will be directed towards the proper channel and do not count towards the seven day notice required.  

Processing each request via written form provides both the student and the academy with written records of the request and confirmation and this policy is designed ultimately to provide you, the student, with peace of mind and prevent any misunderstandings or miscommunications that may arise. Often times requests made in person, via text, or on the phone omit important information and are incomplete (for example: student names are often omitted!)

Additionally, processing all requests through our form provides an archive of requests and allows us to reliably and efficiently manage the workflow so that we can serve you best. The use of a form is NOT designed, nor intended, to complicate the process or create barriers to cancellation. Please understand and respect this policy so that we can ensure that both your entry into, as well as your exit out of, this academy is smooth and pleasant.

HOLD POLICY: Accounts may be placed on hold for up to 2 mounts out of the year. A seven day notice is required on all holds, otherwise the tuition payment will be processed in full as normal and credited forwards.  Paid in full memberships can only be placed on hold for a maximum time of 1/3 the length of the membership (i.e., 12 month paid in full memberships can place their account on hold for a maximum cumulative amount of 4 months).  

 

 

LIABILITY RELEASE FORM AND TRAINING AGREEMENT

PERPETUAL PARTICIPANT AGREEMENT, RELEASE AND ASSUMPTION OF RISK

This form must be completed by and for each participant.  PLEASE READ CAREFULLY BEFORE SIGNING.

THERE ARE INHERENT RISKS OF INJURY WHILE PARTICIPATING IN THESE ACTIVITIES.

 

SERIOUS INJURY MAY RESULT FROM YOUR PARTICIPATION IN THESE ACTIVITIES.

 

NOTICE: READ THIS FORM COMPLETELY AND CAREFULLY

 

In consideration of being allowed to use the facility and participate in the services, activities, and training opportunities provided including but not limited to martial arts instructional training and education (herein collectively referred to as “ACTIVITIES”) by G2 Systems, LLC D/B/A North Star MMA, its agents, owners, officers, volunteers, participants, employees and all other persons or entities acting in any capacity of their behalf (herein collectively referred to as “NSMMA”), I, on behalf of myself and/or on behalf of my minor child(ren)/ward(s) hereby agree to, and do forever release, indemnify, hold harmless and discharge NSMMA, on behalf of myself, my spouse, my children, my parents, my heirs, assigns, personal representatives and estate as follows:

 

REPRESENTATION OF HEALTH :
I hereby represent and acknowledge that I am in good health and in proper physical and emotional condition to engage in ACTIVITIES, and (ii) I am not under the influence of alcohol or illicit or prescription drugs which would in any way impair my ability to safely participate in ACTIVITIES.  I agree that it is my sole responsibility to determine whether I am sufficiently fit and healthy enough to participate in ACTIVITIES and I also acknowledge that NSMMA is under no obligation to require me to prove my degree of health or fitness.  If I am enrolling my child or someone else, I represent and acknowledge the above on their behalf.

 

ACKNOWLEDGEMENT, UNDERSTANDING AND APPRECIATION OF THE RISKS.
I hereby acknowledge that I understand that my participating in ACTIVITIES entails known and unanticipated risks that could result in death, serious physical or emotional injury, paralysis, or damage to me, to property or to third parties. I understand that such risks cannot be eliminated without jeopardizing the necessary qualities of the ACTIVITIES.  These risks include, but are not limited to: vigorous physical movement on my own part, on the part of my training partners, and with other participants; with and without training equipment along with mental, physical, and spiritual techniques for integrating the mind and body. These risks also include bodily contact with training partners, others, and/or training equipment and will expose me to the risk of bodily injury. I give full consent to such contact and activity as I realize this is normal and realistic for combative martial arts training. I further acknowledge that by entering into this training, I will be exposed to a risk of physical injury arising out of possible negligence, unavoidable accident, or otherwise, due to the very nature of the self-protective defensive arts being taught including but not limited to sprains, fractures, scrapes, bruises and cuts, dislocations, pinched fingers and serious injuries to the head, back, or neck; injuries arising out of the negligence or otherwise caused by other participants or myself; injuries due to my own physical or mental condition or any medical condition I may have whether known or unknown, injuries due to physical contact with others, including the risk of contracting illness or coming into contact with viruses, bacteria, germs, or fungi whether by contact with equipment or with another participant, or by entering the facility and being present for any reason, and any and all risks associated with exercise, physical exertion and physical activities (hereinafter collectively referred to as the “RISKS”).  If I am enrolling my child or someone else, I represent and acknowledge the above on their behalf.

 

ASSUMPTION OF THE RISK.
I knowingly and willingly assume all of the RISKS.  My participating in ACTIVITIES at NSMMA is purely voluntary, and I elect to participate in spite of the RISKS.  I hereby waive any and all claims that I or anyone else on my behalf may or could make with respect to such. I hereby acknowledge that I fully realize that during training, I always have the option at all times to withdraw from participation in any exercise, meditation, or technique, without comment and that it is my personal responsibility to decide which techniques I will participate in and are medically appropriate for me to participate in.  My assumption of the RISKS extends to all activities associated with NSMMA, including those not specifically held on the premises of any NSMMA facility.  If I am enrolling my child or someone else, I represent and acknowledge the above on their behalf.

YOU ARE AGREEING TO ENGAGE IN A POTENTIALLY DANGEROUS ACTIVITY OR TO LET YOUR MINOR CHILD(REN)/WARD(S) ENGAGE IN A POTENTIALLY DANGEROUS ACTIVITY.  YOU ARE AGREEING THAT, EVEN IF NSMMA USES REASONABLE CARE IN PROVIDING THESE ACTIVITIES, THERE IS A CHANCE YOU OR YOUR CHILD(REN)/WARD(S) MAY BE SERIOUSLY INJURED OR KILLED BY PARTICIPATING IN THIS ACTIVITY BECAUSE THERE ARE CERTAIN DANGERS INHERENT IN THE ACTIVITY WHICH CANNOT BE AVOIDED OR ELIMINATED.  BY SIGNING THIS FORM, YOU ARE GIVING UP YOUR CHILD(REN)’S/WARD(S’) RIGHT AND YOUR RIGHT TO RECOVER FROM NSMMA IN A LAWSUIT FOR ANY DAMAGES, INCLUDING PERSONAL INJURY OR DEATH TO YOU OR YOUR CHILD(REN)/WARD(S), OR ANY PROPERTY DAMAGE, THAT RESULTS FROM THESE RISKS.  YOU HAVE THE RIGHT TO REFUSE TO SIGN THIS FORM, AND NSMMA HAS THE RIGHT TO REFUSE TO LET YOU OR YOUR CHILD(REN)/WARD(S) PARTICIPATE IF YOU DO NOT SIGN THIS FORM.

If, in my conduct, actions, or statements while participating in this training are determined to be inappropriate or detrimental to the safety or well-being of other participants or the instructors, I shall willingly comply with the request of the senior trainer to remove myself and my effects from the site of training immediately. I realize and agree to the fact that I forfeit any prepaid training fees if requested to terminate my training.

 

RELEASE OF LIABILITY. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless NSMMA from any and all claims, demands, or causes of action, which are in any way connected with my, my spouse, or my child(ren)’s/ward’(s’) use of NSMMA’s equipment or facilities, including, to the extent permitted by law, any such claims which allege negligent acts or omissions of NSMMA. I understand that this perpetual release/waiver will apply to each and every occasion that I or my child(ren)/ward(s) visit a NSMMA facility.  I understand that injuries may occur as a result of participation in the ACTIVITIES. Should emergency medical treatment be required, I, myself, and/or on behalf of my minor child(ren)/ward(s) agree that our own accident/medical insurance company shall be responsible for such incurred expenses. 

 

ATTORNEYS’ FEES, INSURANCE. Should NSMMA or anyone acting on its behalf, be required to incur attorneys’ fees and costs to enforce this agreement, including but not limited to, attorneys’ fees and costs incurred to defend against claims brought by me, or on behalf of my child(ren)/ ward(s), or by third parties, I agree to indemnify and hold NSMMA or anyone acting on its behalf harmless for all such fees and costs. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage myself.

By signing this document, I (or my parent/legal guardian, iif student is under 18), understand that I may be found by a court of law to have forever waived my and my child(ren)/ward(s) right to maintain any action against NSMMA on the basis of any claim from which I have released NSMMA and any released party herein. I have had reasonable and sufficient opportunity to read and understand this entire document and consult with legal counsel, or have voluntarily waived my right to do so. I knowingly and voluntarily agree to be bound by all of the terms and conditions set forth herein. I represent that I have the actual authority to and do hereby enter into this agreement on behalf of, and as an authorized agent, parent or legal guardian of any child(ren)/ward(s) listed on this agreement. I have read and knowingly and voluntarily signed this agreement Release contained herein and further agree that no oral representations, statements or inducement have been made to me.